Data Protection Statement

Effective Date: 20/03/2026
Website: https://creeme.co.uk/
Company: CREEME Entertainments Agency Ltd
Company Number: 07673888

1. Introduction

CREEME Entertainments Agency Ltd is committed to protecting and respecting your personal data.

This Data Protection Statement explains how we manage personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Our Role as Data Controller

For the purposes of data protection law, CREEME Entertainments Agency Ltd acts as a data controller in relation to personal data collected through this website and in the course of providing our services.

3. Principles of Data Protection

We adhere to the core data protection principles set out in UK GDPR. Personal data will be:

  • Processed lawfully, fairly, and transparently

  • Collected for specified, explicit, and legitimate purposes

  • Limited to what is necessary (data minimisation)

  • Accurate and kept up to date

  • Retained only for as long as necessary

  • Processed securely to prevent unauthorised access, loss, or damage

4. Types of Personal Data We May Process

Depending on your interaction with us, we may process:

  • Contact details (e.g. name, email address, telephone number)

  • Event and booking details

  • Communication records (e.g. enquiries submitted via forms)

  • Business information (for corporate clients)

We do not intentionally collect sensitive personal data unless required and explicitly provided.

5. Lawful Basis for Processing

We rely on one or more of the following lawful bases:

  • Contractual necessity – to respond to enquiries and arrange bookings

  • Legitimate interests – to manage and improve our services

  • Consent – where required (e.g. marketing communications)

  • Legal obligation – where processing is required by law

6. How We Use Personal Data

We use personal data to:

  • Respond to enquiries and booking requests

  • Arrange and manage entertainment services

  • Communicate with clients and performers

  • Maintain business records

  • Improve our website and services

7. Data Sharing

We may share personal data where necessary with:

  • Performers or artists involved in bookings

  • Service providers (e.g. IT systems, email providers)

  • Professional advisors (e.g. legal or accounting)

  • Regulatory or legal authorities where required

We ensure that any third parties handling personal data do so in accordance with data protection law.

8. Data Security

We implement appropriate technical and organisational measures to safeguard personal data, including:

  • Secure systems and restricted access

  • Data handling procedures

  • Protection against unauthorised access, loss, or misuse

However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Comply with legal, accounting, or regulatory requirements

Retention periods may vary depending on the nature of the data and the service provided.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (where applicable)

To exercise your rights, please contact us using the details below.

11. Contact Details

If you have any questions about this Data Protection Statement or how we handle your data, please contact:

CREEME Entertainments Agency Ltd
First Floor, 293 Darwen Road,
Bromley Cross, Bolton, BL7 9BT

Telephone: 01204 305 110

12. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://www.ico.org.uk

13. Updates to This Statement

We may update this Data Protection Statement from time to time. Any changes will be posted on this page with an updated effective date.